Checking in to Still Spa
Please arrive 30 minutes prior to your treatment to start your Still Spa experience.
Canceling your treatment
Your reservation is held exclusively for you! Should you need to change or cancel your reservation we ask 48 hour advance notice to avoid full charge of each treatment booked. For groups of 4 or more we ask for a 72 hour cancellation.
Running late to your treatment
As a courtesy to other guests and staff, appointments will be automatically cancelled ten minutes after scheduled start time and charged according to cancellation policy. Late arrivals will not receive extension of scheduled appointments.
Still Spa has a relaxation room exclusively for spa guests to unwind and indulge in relaxation. Enjoy our dry cedar sauna and rainfall shower in the women’s locker room before or after your treatments.
All merchandise including retail and jewelry are final sale. We do not accept returns for any retail items – we do however offer complimentary consultations with trained therapists to help you find the product that is perfect for you. Gift Cards are non-refundable and cannot be exchange for cash. Still Spa is not responsible for lost, damaged or stolen gift cards.
Our prices do not include gratuities. The staff may accept gratuities solely at your discretion. For groups of 4 or more there is an automatic 20% gratuity.
*Prices and services subject to change without notice.